LE CHÂTEAU in Surrey, BC Closed now

Reviews about LE CHÂTEAU

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  2020-02-05, by Doubling Scat
  Horrible customer service, especially to sales associate #572881. She was the only worker available in the men's section when I was there. I was never greeted nor asked if I needed assistance finding an item. She just stood at her desk and just kept watching what I was doing. When she finally started walking around the store, I politely asked her what their store policy was and she rolled her eyes on me and told me to check the desk for it. Anyways, when I found the item that I wanted to buy and went to the till to purchase it, she came back to the desk and kept sighing and rolling her eyes when scanning it. I don't know if she was judging me based on what I was buying or if she was just having a very slow day and was extremely bored---but she could have at least showed some professionalism... And, it doesn't end there… She forgot to properly scan my purchase and the store alarm went on as soon as I was exiting. That was an embarrassing situation for me but I acknowledge that it can happen to anyone, so I'm not mad or irritated on that part. But, when I came back into the store to give her my purchase to re-scan it, she didn't even apologize---just constantly sighed and rolled her eyes again... I hope she didn’t act like this to the next few customers that entered.